If your questions aren’t answered here, please contact us here. We’re happy to help!

We currently do not process orders from countries other than Canada.

We accept credit and visa debit cards securely via Stripe.

Please allow 1-2 business days for handling time. Once you receive a shipping confirmation email, your item (s) will be delivered depending on the shipping method you select.
The following shipping methods are currently available:

Shipping methodCostDelivery time from date shipped
Winnipeg Standard$7Up to 7 business days
Winnipeg Express$15Up to 4 business days
Canada Wide Standard$15Up to 7 business days
Canada Wide Express$25Up to 4 business days
Grocery$5Every Saturdays (9am – 3pm)

Unfortunately, once an order has been shipped, it cannot be changed or cancelled. Prior to that however, you can contact our Support Center and we will be glad to assist you.

Use the search function (search icon) on the header section of the website to find styles based on trend, categories or style name. You can also continue to refine your search on the results page.

All grocery items of choice currently must be ordered latest by Thursday for delivery on Saturday between the hours of 9am – 3pm. All orders placed after will be delivered the next Saturday.

Contact our support center with images of the defective product and we will be glad to assist you.

The non grocery items will be eligible for and included in the items for delivery on Saturday. Any other changes will be duly communicated.

Yes, all orders can be tracked on the “Track Your Order” page.

Please ensure that there is an authorized person to receive the package in your absence. However, we will try contacting you. If to no avail, order will be cancelled and items will be returned to the store with a refund issued. Delivery fee is none refundable.

If you will want the items deposited at your door post in your absence, contact our support center. Afriket will not be held liable for any loses / theft due to that occurring.

Grocery items cannot be returned unless there’s a notable defect due to the store’s fault. In this case, contact the Afriket Support Center and we will be glad to assist you.

Non grocery items will have to be returned within 15 days in the original state to obtain a refund. Visit our Shipping and Returns page for more information.

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